Refund Policy

Our promise

We want you to feel good about your purchase. If something went wrong with an order — you were charged but didn't get access, you were billed twice, or a report didn't generate — we'll make it right with a fix or a refund.

The 7-day window

Contact us within 7 days of your payment and we'll review your request. The fastest way to reach us is by email with your order id.

What's refundable

• Yes — you paid but access was never unlocked.
• Yes — a duplicate or accidental charge.
• Yes — a report or feature failed to deliver and we can't fix it.
• Case by case — a subscription you forgot to cancel; just reach out.

What's usually not refundable

Readings and reports are for guidance & entertainment, so we generally can't refund simply because you disagreed with a prediction or compatibility result. Digital items that have already been delivered and used are also normally non-refundable. That said, if you feel something wasn't fair, email us — we're reasonable.

How to request a refund

Email siddhant1249@gmail.com with your order id and a short note about what happened. We aim to respond within a day and, where a refund is due, return it to your original payment method.